Phone or video
Free initial consultationFor initial questions about a purchase, an upgrade or a possible repair. Further work is agreed in advance.
No obligation
Consultation
We advise you. Personal advice. Clear prices.
Unsure what you need? Discuss your questions with a real technician. Choose an available appointment directly. No sales pressure, no automated follow-ups. Just answers.
How it works
This is how it works.
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Select appointment
Pick a free slot and tell us briefly what it’s about: a new PC, an upgrade question, a software problem or a buying decision. The free initial consultation takes about 15 minutes, by phone, video or in person.
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The conversation
A real technician from our team. We listen, ask questions and give honest answers. No script, no sales pressure.
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Next step (yours)
After the free initial consultation, you will know which next step makes sense. Repair, upgrade, a new system or waiting: you decide. Further services and their prices are agreed before work begins.
Fixed-price options
Clear pricing.
In the workshop
Free initial consultationDiscuss your requirements with us in Winterthur. Diagnostics, configuration and work on your device are separate services with prices agreed in advance.
Workshop tour included · Coffee is also available
Advice & configuration
CHF 70Credited when you place an order.
Hourly work: businesses & SMEs
CHF 170 / hourQuestions
Frequently asked.
Is the initial consultation free?
Yes. We answer your initial questions free of charge, with no obligation to buy. Detailed advice and configuration for a new PC is a separate service costing CHF 70; the amount is credited when you place an order. Hourly work costs CHF 150 / hour for private customers, CHF 170 / hour for businesses and CHF 190 / hour for specialist work such as migration, Active Directory or security. The scope and price of further work are agreed in advance.
Who am I speaking with?
With a technician from the Pixelgipfel team. Usually Lukas (founder) or someone from our workshop. No call center, no junior salesperson. We'll tell you who's calling before the call.
Do I need to prepare anything technical?
No. You describe what you do and what you need. We translate that into technical specifications. If you already have ideas or models in mind, let us know, but it's not a requirement.
Can I ask Bartly instead?
Yes, of course. Bartly, our PC advisor, helps when you roughly know what you want and would like to see prices. The consultation is for “I don’t know what I need” or a special use case. You can also combine both: ask Bartly first, then call us.
Your appointment. Your questions.
Pick a free slot and briefly describe what you need.
